Returns & Exchanges
Due to the intimate nature of jewelry and strict health and safety regulations, Elite Body Piercing only accepts returns on unopened, factory-sealed items within 30 days of purchase. For hygiene reasons, any jewelry that has been removed from its original heat-sealed packaging is strictly non-returnable.
Return Process
- 1.Verify Seal Integrity
Ensure your jewelry is still inside its original, untampered vacuum-sealed clear packaging to qualify for a return.
- 2.Request Authorization
Email our support team with your order number and a clear photo of the sealed item to receive a Return Merchandise Authorization (RMA) number.
- 3.Package Securely
Place the sealed item in a padded mailer or rigid box to prevent damage during transit; please include your RMA form inside the package.
- 4.Ship and Track
Send your return using a trackable shipping service to our warehouse; once inspected and approved, your refund will be processed within 5-7 business days.
